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Infrastructures Supported:

  • Any Unix or Linux operating system
  • Windows 2003 Server or Windows XP
  • Any logical volume manager
  • Any file system
  • Any storage subsystem
  • Any Oracle database version, including 7.8, 8i, 9i, 10g
  • SQL Server 2000 or 2005 database

New: TSP Service is now offered for MS SQL server databases.



Quick and effective trouble shooting. I have always gotten fast and accurate answers even to the most difficult and complex questions.

   – M.C., V.P. Consulting



The Certainty Group Full Value Guarantee Service Warranty.
Learn more.




The Certainty Group troubleshoots
the following custom and packaged enterprise applications running on top of Oracle databases:

  • Baan
  • Siebel
  • SAP
  • PeopleSoft
  • Oracle applications 10, 11, 11i
  • CRM
  • ERP
  • Data warehouses
  • Credit card processing
  • Payroll systems
  • Financials








 Performance Tuning  |  Configuration and Layout Service



If you are you a vendor selling to a customer who is experiencing difficulties running one or more applications on top of an Oracle database, The Certainty Group can help. When customers become overwhelmed by uncertain technology issues or when multiple vendors are delivering contradictory information, the independent expertise of The Certainty Group in analyzing the entire technology stack will eliminate confusion so that you can get back to selling to your customer.

For concrete examples of how we helped sales teams immediately deliver huge value to some very demanding customers, click here.

The Certainty Group will help you to achieve Total System Performance (TSP) through its expert services:

  • On-site Consulting
  • Performance Analysis
  • Reliability Analysis
  • Recommendations Report    
  • Oracle License Consulting
  • Scripting/Automation Projects
  • Configuration and Layout Service
  • Server/Database/Storage Consolidation
  • ASM Usage/Maturity Recommendations
  • RAC Best Practice
  • Forecasting Oracle Performance
  • Capacity Planning

We guarantee complete, accurate results within days for our exclusive TSPservice


Performance Tuning:

Our exclusive Total System Performance (TSP) software will pinpoint the performance issues in a consultancy environment by collecting data throughout the entire infrastructure. Based on the data results and analysis, we will then provide an executive-level summary report, a detailed technical report with recommendations, and a comprehensive configuration report in order to inform the customer which areas need to be modified to bring the database system components into balance, ensuring reliability, scalability and peak performance.

Utilizing a single vendor to assess your Oracle performance issues will prove the most efficient and cost-effective solution by reducing the amount of time and money traditionally spent on consulting services. In addition to providing the performance tuning assessment and comprehensive recommendations report, TCG will also save you time and money by:

  • Reducing hardware requirements
  • Reducing software licensing fees
  • Eliminating S/W maintenance
  • Consolidating server/database storage
  • Configuring database layout
  • Eliminating business uncertainty and hidden costs

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Configuration and Layout Service:

Our configuration and layout service will give you accurate knowledge about the actual physical location of your database. We will analyze all relevant parameters and recommend the correct settings for best performance and reliable operation of your configuration, thus eliminating any uncertainties that can arise with new hardware and software environments.

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